FAQ

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Find answers to common questions about Z launchpad

Getting Started


1. Are all candidates fluent in English?

Yes. Every candidates’ written and spoken fluency in English is checked during the vetting process.

2. Do all projects get accepted on Z Launchpad?

Not necessarily, as we review all projects. We try our best to bring you professionals with experience in the field. If there are no professionals qualified to work on it, or choose not to, the project will not get accepted. We also highly recommend that you use this platform for long-term rather than short-term projects.

3. Can I hire a member of Z launchpad full-time?

Yes, you can. The candidate will be working on your project full-time. If you’d prefer to continue working with the same member, you can do that too.

4. When does my project start?

Work on your project starts after your project is accepted, member is assigned, and you have discussed the amount to be paid.

5. How do I manage my team?

It is easy to manage teams through our platform, and keep in touch with your chosen Expert. Additionally, we will constantly monitor the progress of your project in order to ensure that everything is going smoothly and according to plan.

Project Quotes


1. How do you decide on the quotation?

The quotation is decided when the client and developer reach a consensus regarding the same.

2. On what basis do you decide on the quotation?

Quotation is based on the proposal provided by the Project Owner, the complexity of the project, and the time frame.

3. Why should I pick Z Launchpad?

When it comes to long-term projects, we provide both cost-effectiveness and quality. We offer high quality services which agencies cannot, and we are cheaper than hiring a freelancer for a long-term project.

Experts


1. Can I invite people on Z Launchpad?

Yes, you can invite people to sign up for Z Launchpad. However, they will only receive membership after being vetted, and if found to be suitable to Z Launchpad.

2. I work for an agency – can my agency apply?

No. Entry into Z Launchpad is on an invite-only basis. The candidate goes through a rigorous screening process, only after which they are invited to join. An objective assessment and a credibility-based process ensure that it is easy for us to vet individuals.

3. How good are the Experts?

Based on our vetting process and thorough checks, you can be rest assured that our Experts are the best in their field of work.

4. If I get turned down for a project, will I be informed why?

While we encourage Project Owners to mention the same, there are often chances that they might notify you. However, if we are ever informed as to why you were turned down for a project, we will definitely share the information with you.

5. What does the Agreement include?

Our Agreement outlines the duties and involvement of Z Launchpad, Project Owners, and Experts. If you ever feel that you want to add more clauses to the contract between you and the other party, you are allowed to, provided both parties agree to the clause.

Payments


1. How are payments made?

Payments are made on a monthly basis, and are done by Wire Transfer or NEFT.

2. When are payments made?

Payments are taken mid-month from the Project Owner and transferred to the Expert at the beginning of the next month.

3. Can I make a full payment at the beginning of the project itself?

Absolutely – whatever is most convenient for you! However, we keep the payment for one month on standby, in case the project is halted midway and we have to give the Expert a month’s notice.

4. How does Z Launchpad make money?

Z Launchpad charges clients 20% of the annual amount paid to the member.

5. What happens if I cannot pay for the project?

If you default on a payment, the project is immediately suspended. As we take a month’s amount in advance, the Expert is paid that amount in lieu of their notice period.

Projects


1. What happens if I’m not satisfied with the work given to me?

While we screen our talent, there is always a chance that the member isn’t a perfect fit for you. In such cases, we will intervene and find you a replacement within 2-4 weeks. In case you know who you want to work with, you are free to ask them to join your project.

2. What about IP Protection?

Based on our contracts, the client has complete IP Protection and complete ownership of the final product.

3. How often do I get updates on the progress of my project?

You can check and manage your project as often as you want on our platform.

4. What happens if my product needs maintenance after the completion of the project?

The developer who worked on your product will continue with the maintenance process, if requested.

5. How fast can the project be completed?

Depends on you and the Expert! Together, you can decide the time frame of the project based on how complex the work is and when you need it by!

Case Studies


1. Who are some of your clients?

Some of our clients include Hope Research Group and Shopia.

Process


1. How does an Expert get matched to a project?

Based on the preferences they mention and their portfolio, we will find projects that developers may be interested in. If they want to go ahead and work on it, developers can get in touch with the client.

2. Do we get to rate their experience of working with Z Launchpad and the client?

Yes, at the end of the project, both the developer and the client can rate the experience of working with each other and Z Launchpad. This rating is recorded for future use.

3. What happens once my project ends?

Once the project is finished, we check again for any fine-tuning that is needed. You will then get the complete deliverable. If you need anything else from our end, just drop us an e-mail!

4. How do I create my team?

First, you post the project outline, along with the employees required. Once we know the kind of people you need on your team and project, we will start matching you with potential candidates and setting up interviews. Once you select the candidate you feel is right for you, you can make them a part of your team.

Additional


1. Do you offer any other services?

We also help you register your company, get a business visa, and assemble your own staff! For more information, check out our page on Zpro